Shipping & Returns
Shipping
We currently offer shipping to the United States only. We pack and ship your order with care! Processing takes 1–2 business days, and once it’s headed your way, you’ll get a tracking link.
Shipping times depend on your selected shipping option. USPS ground advantage can take 5-7 business days to arrive. For faster shipping choose USPS Priority Mail at checkout, which will arrive in 2-4 business days.
Returns
We want you to love what you ordered! If something isn’t right, please contact us within 7 days of receiving your order.
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Unused, unopened items in their original packaging may be returned for an exchange or store credit.
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Because of their nature, opened or used greeting cards and personal items can’t be returned unless they arrive damaged or defective. We will kindly ask for photo documentation of any damage.
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Customers are responsible for return shipping costs unless we made an error.
To start a return, email us at hello@skyandember.com with your order number and reason for return. We’ll be happy to help!
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About us
We are a woman-owned small business based in Fort Collins, Colorado. Read more.
